My Vino is an online destination for premium wines sourced from renowned vineyards worldwide. Each purchase offers an opportunity to discover authentic flavors — and a chance to win exclusive monthly rewards.
Every bottle of wine you purchase automatically includes one raffle entry. Each month, we announce new prizes — from luxury items to travel experiences — and winners are selected randomly at the end of the raffle period.
Yes, you’ll need to create an account to complete your purchase and to ensure your raffle entries are properly registered under your name.
Orders & Payments
We accept all major credit and debit cards, as well as secure online payment methods like PayPal. All payments are processed through encrypted connections for your safety.
Yes, all prices displayed on our website include VAT. Please note that additional charges may apply depending on your payment provider or location.
Orders can be modified or canceled within a limited time after purchase. Please contact our customer service team as soon as possible at info@myvino.gr for assistance.
Shipping & Delivery
Delivery times vary based on your location. Typically, orders are delivered within 3–7 business days. You’ll receive tracking details once your order has shipped.
Currently, we offer delivery to select regions. You can check availability during checkout based on your address.
If your wine arrives damaged or broken, please contact us immediately with photos of the package at info@myvino.gr, and we’ll arrange a replacement or refund.
Raffles & Rewards
Winners are notified directly via email and announced on our website’s “Winners” section. Make sure your contact details are accurate in your account.
Yes, all raffle draws are conducted fairly using random selection software to ensure transparency and equal chances for every participant.
No, each raffle entry is tied to a bottle purchase — every wine you buy counts as one entry into the ongoing monthly raffle.
Privacy & Account
Absolutely. We take data privacy seriously and comply with all applicable data protection laws. You can learn more in our Privacy Policy.
